Katie Dill

Katie Dill is the Head of Design at Stripe. Previously, she was Head of Experience Design at Airbnb and Head of Design at Lyft. Katie has been named one of Business Insider’s 10 People Changing the Tech Industry as well as one of Fast Company’s 100 Most Creative People in Business and received the Girls in Tech “Creator of the Year” award.

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Discovery & Research Skills

Investing in high-quality design is a growth strategy because superior usability and aesthetics increase user activation, conversion, and word-of-mouth.

"I know there's this saying of it's growth versus quality, but quality is growth. And if you think about how you can make your product easier to use and more understandable, that will of course drive p..."
11:16

Team & Organization Skills

Effective leadership requires earning the team's trust before attempting to implement systemic changes.

"Regardless of each individual saying, what was very clear was that the missing piece, the theme that was across all of that, is that I hadn't earned their trust. So whether how right or how wrong what..."
05:15