Josh Miller
Josh Miller is the CEO and co-founder of The Browser Company, where he helped build Arc, my go-to web browser. Josh shares ways that his company embraces experimentation, including their “optimizing for feelings” approach to building, and explains why extreme transparency is at the forefront of everything they do.
2 skills 2 insights
Discovery & Research Skills
Shift the focus of product development from moving quantitative metrics to evoking specific human emotions like joy, speed, or focus.
"What we do at The Browser Company is we talk about optimizing feelings. How do we want to make someone feel on the other end of our software? Do we want to make them feel joy? Do we want to make them..."
Growth & Retention Skills
Use a high-frequency usage metric like "five out of seven days" to simultaneously track retention, engagement, and growth in a way that is difficult to game.
"We really focus on one key metric as it relates to tracking our growth or how we are doing. We call it D5, D7. A lot of other companies call it L5, L7. But the human explanation for that is how many p..."